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GOLF
TEACHING PRO®
By Dr. Patrick J. Montana
USGTF Level IV Member and U.S. Golf Managers Association Course Director, Scarborough, New York
Today, there are approximately 17,000 golf clubs in the United States and an equivalent number
worldwide. With many golf facilities and courses being constructed annually and the industry
continuing to grow, there is a need for more qualified and effective golf club managers in the golf
industry.
The United States Golf Managers Association is dedicated to training and certifying golf club
managers nationally and internationally to effectively perform as golf club or golf resort managers.
In addition to learning the skills for implementing a Results-Oriented Management System,
participants are first asked to think seriously about the five basic questions that are strategic in nature
for their organization.
Peter Drucker, the late and famous worldwide management authority and a former colleague of
mine, associates this process with a set of five questions which are applicable to any organization:
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What is our business mission?
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Who are our customers?
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What do our customers consider value?
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What have been our results?
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What is our plan?
Once an organization has made decisions in these areas, it will have defined the scope of its operations,
mapped its future direction, defined its overall relationship to its environment in terms of product/market
scope, geographic boundaries, competition (including competitive advantage) and goals and objectives
to be achieved. Any and all strategies should, in turn, offer clear and demonstrable opportunities to
accomplish strategic goals and operating objectives through our system of Managing for Results.
In addition to learning this system of Managing for Results, during the Golf Club Management Certification Course, students hear from practicing golf club managers and professionals about customer
relations and customer service, golf facility operations, merchandising operations, food and beverage,
tournament management, golf club financial management, ownership management, turf management
operations, and even learn about today’s modern golf equipment.
If you’re thinking about a career in golf club or golf resort management, you may want to consider
enrolling in a forthcoming United States Golf Managers Association® certification course and increase
your employment opportunities in this growing global field.
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